Genesys Realms of Terrinoth
Terrinoth is a land of forgotten greatness and lost legacies. Once ruled by the Elder Kings who called upon mighty magics to perform great deeds and work marvels, the land has suffered greatly at the hands of its three great foes: the undead armies of Waiqar the Betrayer, the demon-possessed hordes of the bloodthirsty Uthuk Y'llan, and the terrifying dragons of the Molten Heath. Many of its great cities have been cast down into ruins, and many wondrous secrets and powerful artifacts have been lost. For hundreds of years, Terrinoth slipped into gloom and decay. But heroes arise just when their lands need them the most. Courageous adventurers brave the ruins of past ages and the foul creatures within to uncover the treasures of their ancestors. The Daqan Barons, inheritors of the ancient kingdoms, rebuild their walls and muster their armies, while the wizards of Greyhaven gather runes of power to awaken guardians of stone and steel. These preparations come none too soon, for the ancient enemies of the lawful races are stirring again, and Terrinoth needs champions of courage and cunning to stand against the rising darkness.
It's okay to change your mind.
Hey, sometimes things happen. We get that.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@roningames.com.au. If your return is accepted, we’ll provide instructions on how and where to send your package, and will reimburse you for return shipping costs if the item is defective or faulty (though please follow our instructions with regard to return shipping). Items sent back to us without first requesting a return will not be accepted.
You can also bring an item back to the store for an in-person refund and we can handle it on the spot for you.
You can always contact us for any return question at contact@roningames.com.au.
Shipping
If the return is initiated due to a fault with the item, or if the mistake was in any way that of Ronin Games, we will pay for your return shipping and refund you any initial shipping costs.
However, on a change of mind or other return where the fault is not with Ronin Games, we reserve the right to not pay for customers' return shipping, and to not reimburse the initial shipping costs.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We do not accept returns for aerosol sprays or glue unless defective, in which case we will provide a refund
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift cards, trading card singles or sealed trading card items.
Exchanges
We can provide exchanges in store for items within the 30 day period. Again, please ensure the item to be exchanged is in its original condition.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take several business days time for your bank or credit card company to process and post the refund too.
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