Passing Through Petra
At the intersection of the most well-traveled trade routes in the old world lies a city within rose-colored cliffs. A place where caravans miles long enter the city, through a narrow canyon called œthe Siq.� Inside, traders from faraway lands find shelter and a place to trade their wares among the stunning buildings carved into towering red rocks. This is Petra, and never before or since has there been a city quite like it. In Passing Through Petra, you are a powerful citizen growing your settlement and your reputation. As caravans pass through the canyons, youll welcome traders into your market and facilitate trade with those looking to get their hands on valuable wares. Use these transactions to spread your influence and gain unique benefits to grow your economic engine. Spread your influence the quickest to become the most powerful leader in Petra!
It's okay to change your mind.
Hey, sometimes things happen. We get that.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@roningames.com.au. If your return is accepted, we’ll provide instructions on how and where to send your package, and will reimburse you for return shipping costs if the item is defective or faulty (though please follow our instructions with regard to return shipping). Items sent back to us without first requesting a return will not be accepted.
You can also bring an item back to the store for an in-person refund and we can handle it on the spot for you.
You can always contact us for any return question at contact@roningames.com.au.
Shipping
If the return is initiated due to a fault with the item, or if the mistake was in any way that of Ronin Games, we will pay for your return shipping and refund you any initial shipping costs.
However, on a change of mind or other return where the fault is not with Ronin Games, we reserve the right to not pay for customers' return shipping, and to not reimburse the initial shipping costs.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We do not accept returns for aerosol sprays or glue unless defective, in which case we will provide a refund
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift cards, trading card singles or sealed trading card items.
Exchanges
We can provide exchanges in store for items within the 30 day period. Again, please ensure the item to be exchanged is in its original condition.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take several business days time for your bank or credit card company to process and post the refund too.
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